Help

QuickThoughts does not offer a reward for signing up, but you will receive rewards for the surveys that you complete. Registering allows you to take surveys on the QuickThoughts app and earn money to redeem for gift codes.If another company promised you an incentive for signing up for our QuickThoughts app, please contact that company.

If you forgot your password, please tap the "Forgot?" button on the app login page and the password will be sent in your email address.

To become a member please search for QuickThoughts in the app store. Once you have downloaded the app, simply sign up to become a member of QuickThoughts.

If you wish to unsubscribe your QuickThoughts account, please email our helpdesk and then delete the app from you phone or tablet.

We send out survey invitations on a regular basis, but cannot say who or when any member will receive invitations. This is because each survey is customized and based around the research goals for each individual client. Completing your profile will help us to match you to surveys that are relevant to your experiences interests.

In order to access the QuickThoughts app successfully, please ensure that you have a strong internet connection either via WiFi or your network provider. This helps prevent any connection issues on your end. Should the problem still persist after doing as advised, please let us know. Please include what version of the device and operating system you are using and as many details as you can regarding the error message you received.

If your account was frozen, we have detected some level of counterfeit behavior on your account. Please contact our helpdesk so we can review your account with you.

Generally, personal information is used: (i) to communicate with you regarding QuickThoughts membership and survey participation; (ii) to tailor survey opportunities to you; (iii) to comply with legal obligations, including, without limitation, complying with taxation requirements; (iv) to administer and manage our incentive programs and fulfill your requests for incentives; (v) to facilitate your entry into our sweepstakes and communicate with you regarding sweepstakes entries; and (vi) to update our records.

Surveys are conducted because businesses, governments, public bodies, and similar organisations are interested in the views and attitudes of the people who use their products and services. The more they know about what customers and citizens think, the easier it is for them to improve and adapt what they supply. The information you provide in surveys is used to help them make these decisions. If you have questions on the privacy of your data, please refer to the Privacy Policy.

If you would like to change membership information such as name, home address, or birth date, please send the changes to our helpdesk and we will update your account. Unfortunately, your email address and password are linked to your specific device, so these cannot be changed without uninstalling the app, reinstalling the app, and signing up with a new account.

By clicking the "Find a Survey" button in the app, you have access to all of the surveys we think you will qualify for based on the information you've entered at sign up. If there are no surveys available at this time, please try back later. Also, please remember you can only complete 5 surveys a day.

Rewards for each survey will be immediately added to your account balance once you have completed the survey. If you have a question on a survey status, please send an email to the helpdesk with the following details:- Incentive offered - Estimated survey length - Topic and/or subject matter - Estimated date of participation

Unfortunately, the application does not have the capability to re-access surveys. If you've encountered an error while taking the survey, feel free to send helpdesk the following details. - Topic and/or subject matter - Incentive offered - Estimated survey length - Estimated date of participation You may also send along any other relevant information or screenshots to aid in the investigation.

Some of the surveys you will receive, will require Flash (e.g. to play a video). If your device does not have Flash capability, please disregard the survey and try another survey opportunity by clicking on the "Find a Survey" button.

The rewards you earn participating in surveys on QuickThoughts can be redeemed for gift codes. Kindly note that you will need at least £10 to redeem for a gift code. Upon redeeming, the gift code will display along with the options to use the code immediately or in your app store.

The amount a survey is worth depends on the length, difficulty, and subject of the survey.

Please be assured that your funds are available for as long as you are a member. Sometimes, due to server issues, your reward balance will not reflect correctly. If this happens, we kindly advise you to check your account balance at a later time.

After successfully redeeming your points for a reward code, you will receive the code in your email account with instruction on how to redeem it.

There is no maximum number of rewards codes you can redeem, but we only offer £10 value codes. You will continue to receive rewards when you complete surveys.

Surveys can close very quickly if they have reached the number of completes needed. Please use the "Find a Survey" button in the app to find other surveys we think you will qualify for. If there are no surveys available, please try back later.

Please be sure you typing the code in correctly? We suggest copying and pasting the code straight from the reward email. Should you need further assistance, please reach out to our helpdesk.

You are only allowed to redeem 3 times a day. Please wait 24 hours from your last redemption to redeem again.